Return/exchange policy

Return & Exchange Policy

​All sales are final, with exceptions strictly limited to manufacturing defects or damaged items. Please review the mandatory requirements below before making a purchase:

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  ​Mandatory Unboxing Video: To claim a return or exchange for a damaged or misprinted t-shirt, you must record an unboxing video while opening the parcel for the first time. The video must clearly show the sealed package, the shipping label, the opening process, and the defect on the item in a single, unedited take. Without this continuous unboxing video, damage claims will be strictly rejected.
  
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  ​Claim Window: You must report the damage and submit your unboxing video to our support team within 10 days of delivery. Requests submitted after 10 days cannot be processed.
  
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  ​Return Shipping & Refund Process: Once your claim is approved, you will need to ship the defective product back to our facility. We will process your refund within 10 days of receiving and inspecting the returned package.
  
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  ​Strict Sizing Policy: We do not accept returns or exchanges for sizing issues, fit preferences, or change of mind. A comprehensive size chart is provided directly on each product's shopping page so you can select the correct fit before placing your order. Please check your measurements carefully before completing checkout.